In-Office Appointments Return to C.A.R.E.S.

After more than three months of waiting, the professional staff at Douglas C.A.R.E.S. will resume seeing clients in the Umpqua Street office again starting July 2nd.

Since mid-March, critical services provided by C.A.R.E.S. were carried out through virtual platforms and phone calls where possible.

Once clients begin returning to the office for in-person sessions and appointments July 2nd, visitors will have their temperature checked at the door and offered a mask if they don’t already have one. Visitors and staff will be asked to use hand sanitizer and everyone will be asked whether they have a cough or if they have been exposed to anyone with COVID-19 that they are aware of. The furniture, surfaces, and equipment in all rooms will be sanitized after each client visit as required by CDC and state guidelines. Additionally, Douglas C.A.R.E.S. is investing in air filtration systems that remove bacteria and viruses from the air.

C.A.R.E.S. can always benefit from donations such as stuffed animals, quilts, pillows and pillow cases, and monetary donations.

There is one more thing people can do to help children in Douglas County: report abuse cases. Nores says, “Children restrained by the pandemic and the regulations around the pandemic, are prevented from expressing themselves to professionals who understand what types of issues have been going on at home that should be reported. Reporting incidents of abuse is needed. Kids need a friendly face that they can discuss issues that have been going on with them that are detrimental to their health, safety, and well-being.”


Civil Rights Statement


Douglas CARES operates its program, services and activities in compliance with federal nondiscrimination laws. No person shall, on the basis of race, color, national origin (including limited English proficiency), disability, religion, sex, gender identity, sexual orientation, or age, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any of our programs.


To file a complaint of discrimination, write Office for Civil Rights, Office of Justice Programs, U.S. Department of Justice (OCR), 810 7th Street, NW, Washington, DC 20531 or call 202-307-0690 (Voice) or 202-307-2027 (TDD/TTY). Individuals who are hearing impaired or have speech disabilities may also contact OCR through the Federal Relay Service at 800-877-8339 (TTY), 877-877-8982 (Speech) or 800-845-6136 (Spanish). To file a complaint of discrimination with this organization, write to Douglas CARES, 545 W Umpqua St, Ste 1, Roseburg OR 97471, or call 541-957-5646.

To file a complaint of discrimination with Oregon Department of Justice, Crime Victim and Survivor Services Division, write Oregon Department of Justice, Crime Victim and Survivor Services Division, Attn: Shannon Sivell, Complaint Coordinator, 1162 Court Street NE, Salem, OR 97301 or call 503-378-5348.

You may also email to shannon.l.sivell@doj.state.or.us


The purpose of the civil rights statement is to inform applicants, participants and potentially eligible persons of the policy of nondiscrimination and the procedure for filing a civil rights complaint to the Office of Civil Rights, Office of Justice Programs, U.S. Department of Justice. Link to filing a Civil Rights Complaint: https://ojp.gov/about/ocr/complaint.htm